Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Stalybridge | GPhC Registration No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Stalybridge is a GPhC-registered online pharmacy weight loss clinic serving patients in Stalybridge and across the UK. As a registered pharmacy, we act as the Data Controller for the personal information you provide to us. We take our legal and ethical obligations to protect your data very seriously.

What Data We Collect

When you use our services, we may collect the following categories of personal information:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and other health information provided during your consultation
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies

Health information is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and complete pharmacist consultations
To dispense and deliver prescription and non-prescription medications, with delivery completed within 1 working day of pharmacist approval
To process payments and manage your orders
To communicate with you about your treatment, order status, or any concerns
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
To improve our services and website experience

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare services. For special category health data, we rely on the provision of health and social care under Article 9 of the UK GDPR.

Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Necessary for the website to operate and cannot be disabled
Analytics cookies: Help us understand how visitors use our site so we can improve it
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of our website.

Third-Party Sharing

We do not sell your personal data to third parties. We may share your information with trusted third parties only where necessary, including:

Delivery and logistics providers to fulfil your medication orders
Secure payment processors to handle transactions
IT and platform providers who support our website and services
Regulatory bodies such as the GPhC where we are legally required to report

All third parties we work with are required to handle your data securely and in accordance with UK GDPR. We do not transfer your data outside of the UK without appropriate safeguards in place.

Data Retention

We retain your personal and medical records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained for six years for accounting and legal purposes.

Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate data, and in certain circumstances request that your data be deleted or its processing restricted. You also have the right to object to processing and to request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Contact Us

If you have any questions, concerns, or requests relating to your personal data or this privacy policy, please contact us:

Pharmacy Weight Loss Stalybridge
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours. This policy may be updated periodically to reflect changes in our practices or legal requirements. Please check this page regularly for the most current version.